The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Clean
“The room was impressively spacious and impeccably clean, offering a comfortable retreat after a long day.” view full review
Delicious Dinner Options
“I was pleasantly surprised by the variety of delicious meals offered during dinner, especially the tantalizing salads.” view full review
Relaxing Spa Area
“The spa facilities were good, with a large swimming pool that was warmed to the perfect temperature for a relaxing experience.” view full review
Fun Play Area
“The kids' room was well-equipped with toys and provided an enjoyable space for my children to play during our stay.” view full review
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Luggage storage
Lift
Sports & Fitness
Tubing
Fitness studio
Guest Parking
Electric kettle
Services
Laundry
Dining
Restaurant
Bar/ Lounge area
Free breakfast
Business
Business centre
Children
Cots
Paid babysitting/ Child services
Paid kids club
Spa & Leisure
Indoor swimming pool
Garden area
Spa centre
Sauna
Turkish bath
Steam room
Room features
In-room safe
Mini-bar
Sitting area
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Borovets Hills Spa & Resort,
Borovets,
Bulgaria,
Sofia Province
Map view
Borovets Hills Spa & Resort,
Borovets,
Bulgaria,
Sofia Province
City landmarks
BorovetsBulgaria
Borovets Ski Resort
2.0
km
Yastrebets Express
1.1
km
Ski Area
Borovets
3.7
km
Gallery Bisera
2.0
km
2000 Samokov
Tsarska Bistritsa
2.7
km
82 99
Lift Yastrebets
3.6
km
Gondola Lift
3.6
km
Borovets climbing site
2.7
km
Samokov 2019
Cottage Farm Alino
3.7
km
2010 Samokov
Sitnyakovo
3.5
km
S
Bairakli Mosque
6.5
km
Fountain
The Big Drinking Fountain
6.5
km
Nearby
2000 Samokov
Tsarska Bistritsa
1.2
km
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Spacious rooms
Quiet location
Lack of friendly service
Limited dining options
7.0/10
Very good
Rooms
7.4
Location
8.5
Service
6.4
Dining
5.0
Guest reviews
7.0/10
based on 15 reviews
8.2
8.2/10 based on 541 reviews
Jacob
United States,
September
2024
6.6/10
I had a mixed experience at this hotel. The location is wonderful, situated near the Yastrebets ski slope and surrounded by beautiful forest, which I loved. The room was quite spacious but unfortunately, it wasn't very clean and felt quite cold. The staff was friendly and always eager to help, which was a plus. However, the dining experience left much to be desired due to the limited variety of food available at breakfast.
Rooms
5.0
While the room was quite spacious, it wasn't clean and was pretty cold during my stay.
Service
8.0
The service was friendly and the staff was quite helpful with requests.
Location
9.0
The location is fantastic, close to the Yastrebets ski slope and surrounded by beautiful nature, making it quite convenient.
Dining
5.0
The dining options were quite limited, and it felt like the breakfast variety was scarce.
Facilities
6.0
The hotel had decent facilities, but they didn't stand out as particularly impressive.
William
United States,
August
2024
6.6/10
I had a mixed experience at this hotel. On the positive side, the rooms were spacious and comfortable, and the staff was incredibly friendly. However, the extreme heating in the room was uncomfortable, and the dining service felt rushed, missing the mark on a more leisurely breakfast experience.
Rooms
7.0
The room was quite spacious and nicely comfortable, giving enough space for all of us. However, it was heated to an extreme degree, and we couldn't control it.
Service
8.0
The service was really friendly, with staff always willing to help out and answer our questions with a smile. That said, they did rush us out early on our last day, which felt a bit uncomfortable.
Location
7.0
The location was great for skiing, and it wasn't crowded during the day, allowing us to relax a bit. On the downside, it felt a bit weird at times, and during peak ski season, it might not be as relaxing.
Dining
5.0
The dining experience was okay, but we found that breakfast was cleared away too early, even though guests were still making their plates. By day three, options were pretty limited.
Facilities
6.0
The facilities were satisfactory, although nothing really stood out as exceptional or luxurious.
Claude
United States,
August
2024
6.4/10
I had a decent stay at this hotel, which is located just a 10-minute walk from the ski slopes, making it quite convenient for skiing. The rooms were spacious, but they could have been cleaner, which was a bit of a letdown. The service left something to be desired, as the staff didn't seem very welcoming. On a positive note, the location is surrounded by beautiful forest, away from the noise, adding to the overall charm of the place.
Rooms
6.0
The rooms were spacious, but unfortunately, they weren't very clean during my stay.
Service
5.0
The service was not the best; the staff didn't seem very welcoming nor attentive.
Location
9.0
The location is great, just a 5-minute walk to the Yastrebets Express and surrounded by a beautiful forest.
Dining
5.0
The breakfast was rather scarce with limited options, which made it less enjoyable by the third day.
Facilities
7.0
The hotel had decent facilities, but they didn’t stand out as particularly amazing.
John
United States,
August
2024
6.8/10
I had a mixed experience at this hotel. The location was just perfect, right near the Yastrebets ski slope, which made it super convenient for skiing. The staff was incredibly friendly and helpful, but the service felt a bit rushed. The room was spacious and clean, but it was oddly cold for most of my stay. Overall, it was a decent value for money, but there were definitely a few things that could be improved.
Rooms
7.0
The room was spacious and clean, but it stayed cold almost the whole time, which made it less comfortable than I hoped.
Service
6.0
The staff was super friendly and helpful, but they seemed to rush us to leave earlier than closing time, which felt a bit off.
Location
9.0
The location is great if you want to be away from the bustling city; it's close to the ski slopes and generally not crowded during the day.
Dining
5.0
The dining was satisfactory, but it was frustrating that the buffet was cleared away promptly at 10:00, even while guests were still serving themselves.
Facilities
7.0
The hotel had nice facilities, but the overall atmosphere could use some improvement to feel more welcoming.
Walt
United States,
August
2024
7.6/10
I had a pretty decent time at this hotel. The rooms were spacious, clean, and comfortable, and the staff was incredibly friendly, which made my stay enjoyable. However, the dining options were rather limited, and the service in the dining area felt a bit rushed. Overall, it’s a good spot for a cozy getaway, but it could use some improvements in dining and service timing.
Rooms
9.0
The rooms were spacious, clean, and comfortable, making it a great place to relax after a long day.
Service
8.0
The staff was super friendly and helpful, always ready with a smile to assist with any inquiries.
Location
9.0
The hotel is conveniently located near the end of the Yastrebets ski slope, which made it great for skiing.
Dining
5.0
The dining experience could be improved, as the options were rather scarce and the breakfast service felt a bit rushed.
Facilities
7.0
The facilities were decent, but could use more variety to enhance the experience.
Charles
United States,
July
2024
7.0/10
I had a pretty good time at this hotel, especially because of its great location for skiing and the spacious, clean rooms. The staff was very polite, although it felt a bit rushed at times during checkout. The dining experience left something to be desired; it was frustrating to see breakfast items being cleared away while people were still serving themselves. Overall, it was a decent stay with some room for improvement.
Rooms
8.0
The rooms were quite spacious and clean, which made for a comfortable stay.
Service
6.0
The staff was polite but seemed to be in a hurry, asking us to leave well before closing time.
Location
9.0
The hotel is very convenient for skiing, just a quick walk to Yastrebets Express.
Dining
5.0
The breakfast was good but became chaotic as waiters cleared the buffet right at 10:00.
Facilities
7.0
The hotel had all the basic amenities and was quite modern, though nothing stood out as exceptional.
Sam
United States,
July
2024
7.2/10
I had a pretty good stay at this hotel. The location is super convenient for skiing, just a short walk to the lifts. The rooms were spacious and clean, which made for a comfortable stay. The staff were friendly and helpful, but I felt the service could have been a bit better. The dining experience had its issues, especially with the breakfast time management. Overall, it's a decent place to stay, especially for the skiing experience, but there's some room for improvement.
Rooms
8.0
The rooms were quite spacious and clean, providing enough space for all of us to feel comfortable.
Service
7.0
The staff was friendly and willing to help, but I expected a bit more from the service given the hotel’s standing.
Location
9.0
This hotel is in a great spot, only 5 minutes' walk from Yastrebets Express, making it very convenient for skiing.
Dining
5.0
The dining was okay, but the breakfast situation was frustrating with waiters rushing to remove food even when guests were still trying to fill their plates.
Facilities
7.0
The facilities met my needs, but nothing particularly stood out as exceptional.
Kyle
United States,
July
2024
7.0/10
The hotel has a fantastic location, offering a tranquil atmosphere surrounded by beautiful forest, making it perfect for relaxation. The rooms are a decent size, but I found them to be a bit cold and could have been cleaner. The service staff was incredibly friendly and accommodating. Unfortunately, the dining experience was lacking, as breakfast options were quite basic and timing issues were frustrating. Overall, it's a good value for money, but there are definitely areas for improvement.
Rooms
6.0
The rooms were quite spacious, but unfortunately, they were cold and not as clean as I expected.
Service
8.0
The service here was friendly, with staff who answered all my inquiries with a smile, even though communication was a bit of a challenge due to the language barrier.
Location
9.0
The location is perfect, away from all the commotion and noise, which made it very relaxing, yet it's still close enough to the ski slopes.
Dining
5.0
The dining experience left a lot to be desired—breakfast was pretty basic and they were quick to clear things away, which made it a bit stressful.
Facilities
7.0
Facilities seemed adequate, but nothing stood out as remarkable during my stay.
Jon
United States,
June
2024
7.2/10
The hotel is conveniently located near the end of the Yastrebets ski slope, making it easy to hit the slopes. The rooms were spacious, warm, and very clean, which I appreciated. However, the service could use some improvement as it wasn't always very welcoming, and the breakfast options were quite basic and repetitive as the days went by.
Rooms
9.0
The rooms were quite spacious, warm, clean, and comfortable, providing enough space for all of us.
Service
7.0
The service was quite helpful and nice, although the staff mainly spoke Bulgarian, which made communication a bit of a challenge at times.
Location
8.0
The location was near the end of the Yastrebets ski slope, which was very convenient for skiing, but it felt a bit off from the main action and busy Borovets.
Dining
5.0
The dining experience was okay, with breakfast options that were good initially, but by day three, it felt a bit limited and repetitive.
Facilities
7.0
The hotel had good amenities, but the dining area could improve with more variety.
Glenn
United States,
May
2024
6.4/10
The hotel is situated in a lovely area, perfect for those wanting a quiet getaway surrounded by beautiful forest scenery. The rooms are spacious and clean, which was a definite plus during my stay. However, the service left much to be desired, as the staff seemed rushed and not very welcoming. The dining experience was also disappointing due to the lack of variety and the abrupt closure of the buffet. Overall, while I appreciated the peaceful location and spacious accommodations, the service and dining could really use improvement.
Rooms
8.0
The rooms were quite big, spacious, and clean, which was the one and only nice aspect of my stay.
Service
5.0
The service felt rushed, as they were hurrying us to leave well before closing time, and the staff didn't really engage with us at all.
Location
9.0
The location is great if you want to be away from the noise of the city, surrounded by a beautiful forest, and it's not crowded during the day for a relaxing experience.
Dining
5.0
The dining experience was rather scarce with limited diversity, and they removed items from the buffet too quickly, which was frustrating.
Facilities
6.0
The facilities were adequate but didn't stand out as exceptional.
Hank
United States,
May
2024
6.4/10
I had a mixed experience at this hotel. While the rooms were quite spacious and clean, unfortunately, they were not preheated and stayed cold for most of my stay. The service was friendly but felt a bit rushed, which was disappointing. The hotel's location is lovely, being away from the noisy city, but it is slightly far from the main area. Overall, there were some great points, but I came away feeling like there were areas that could use improvement.
Rooms
7.0
The rooms were quite spacious and clean, which was one of the nicer aspects of my stay. However, they were quite cold and not preheated, which was not ideal.
Service
6.0
The staff was friendly and eager to help, but I felt a bit rushed to leave even though we were the only users of the facilities. A warm greeting would have gone a long way.
Location
8.0
The hotel's location is great if you're looking to escape the busy city. It's about a 5-minute walk to the Yastrebets Express ski lift, but it's a bit far from the Borovets village, which could be seen as a downside.
Dining
5.0
The dining experience left something to be desired. Breakfast ended quite early, and staff were quick to remove food while guests were still serving themselves, which felt a bit rushed.
Facilities
6.0
The facilities were decent, but they could be improved in terms of comfort during colder months.
Francis
United States,
May
2024
6.2/10
The hotel is situated in a quiet and beautiful location, which is great for relaxation but a bit far from the main village. The rooms are quite spacious and clean, making for a pleasant stay. The service, however, is lacking in warmth and attentiveness, which detracts from the overall experience. While the dining options are limited, the facilities are decent but could use some improvements for a more luxurious feel.
Rooms
8.0
The rooms were big and clean, providing enough space for all of us to feel comfortable.
Service
5.0
The service was not at the level expected from the hotel; staff weren't very welcoming unless it was the receptionist.
Location
7.0
The location is great for those wanting peace and quiet, surrounded by a beautiful forest, although it's a bit far from Borovets village.
Dining
5.0
The dining experience was somewhat disappointing as the options were limited and the breakfast ended too early.
Facilities
6.0
The facilities were adequate but could improve to match what one would expect in a more luxurious hotel.
Spacious rooms
Lack of friendly service
Jeffrey
United States,
April
2024
6.4/10
I had an enjoyable stay overall, with clean and cozy rooms just a short walk from the ski slopes. However, the dining experience wasn't the best, with limited options and rushed service. The location is perfect if you want to escape the hustle and bustle, but it's a bit far from the main village. The service was a mix: the staff was friendly, but some interactions felt a bit unprofessional.
Rooms
8.0
The rooms were nice and clean, although they were heated to an extreme degree without any control on our part.
Service
6.0
While some staff were very helpful and nice, there were moments of unprofessionalism, especially regarding timing and encouragement to leave.
Location
7.0
The location is great if you're looking to stay away from the busy Borovets village. It's a bit far from the main attractions, which suited us just fine for peace and quiet.
Dining
5.0
The dining was quite poor; by day three, the options felt limited and the staff swept away the buffet items right at 10:00, even as guests were still filling their plates.
Facilities
7.0
The facilities were decent, with a spa and ski service available, but there were some areas that felt cold, like the lobby and restaurant.
John
United States,
April
2024
7.2/10
The hotel is in a perfect location if you want to escape the busy city vibe, very close to the ski slopes, which was fantastic for my skiing trip. The rooms were spacious and clean, and the staff was friendly and polite. However, I felt a bit rushed during my stay, and the dining experience wasn't the best, as the breakfast options became repetitive after a few days. Overall, the hotel offers great value for money for its amenities and location.
Rooms
8.0
I really liked the rooms; they were nice, clean, and spacious with a large window that let in a lot of light. It was very comfortable, although the temperature could have been better.
Service
6.0
I found the staff to be friendly and polite, but it felt like they rushed us to leave well before closing time, which was a bit inconvenient.
Location
10.0
The location is fantastic for skiing, just a 5-minute walk to the Yastrebets Express and close to the end of the ski slope, making it super convenient.
Dining
5.0
The dining experience was okay, but the breakfast options didn't change much and they cleared everything away promptly at 10:00, which was frustrating.
Facilities
7.0
The facilities were decent, but nothing too spectacular; just basic amenities that met my needs during my stay.
Oscar
United States,
April
2024
6.6/10
I had a mixed experience at this hotel. While the rooms were spacious and clean, the service didn't quite meet my expectations, though the staff was friendly. The location was nice and quiet, making it a great spot to relax. However, the dining experience was a bit rushed with breakfast ending too early for my liking.
Rooms
7.0
The room was quite big and clean, with a large window that let in plenty of light.
Service
6.0
The service wasn't at the level I expected, but the staff was super friendly and helpful.
Location
9.0
The location was great, away from the noise and surrounded by beautiful nature, near the Yastrebets ski slope.
Dining
5.0
The dining experience was okay, but they started clearing the breakfast buffet right at 10:00, which felt rushed.
Facilities
6.0
Facilities were decent, but nothing stood out as remarkable.
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